Frequently Asked Questions

Standard delivery arrives within 3–5 business days across the UAE. Express delivery (+AED 30 at checkout) arrives within 1–2 business days.

Standard shipping is free on orders of AED 250 or more. Below that, a flat AED 20 shipping fee applies.

Yes — cash on delivery is available at checkout alongside card and wallet payment.

Yes, guest checkout is available. Creating an account lets you track orders, save addresses and build a wishlist.

Unopened fragrances may be returned within 14 days of delivery. See our Shipping & Returns page for full details.

Sign in and visit My Orders to see live status — processing, shipped or delivered. Guest orders can be viewed with your order reference and email.